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よくあるご質問
人気のご質問
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01
Support Ticket
02
Can I use customer service without logging in?
03
How do I submit a support ticket?
04
How do I get instant support?
05
How do I join the official community?
ウォレット & アカウント
01
What should I do if both Google login and wallet connection are unavailable?
02
What if I encounter issues connecting my wallet?
03
Why do I need to connect a wallet to trade?
資金 & セキュリティ
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01
Why do wallet users need to bind an email?
02
Why can't I withdraw after modifying my security settings?
03
What is Degraded Verification?
04
How do I reset Google Authenticator?
05
What should I do if my 2FA code isn't working?
入金
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01
Which account does my deposit go into?
02
Are there any fees for making a deposit?
03
How long do deposits take?
04
What is the minimum deposit amount?
05
What cryptocurrencies can I use for deposits?
出金
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01
Which account can I withdraw funds from?
02
Does the whitelist expire?
03
How do I use the whitelist?
04
What is the withdrawal address whitelist?
05
How does MC Markets ensure withdrawal security?
取引 & 手数料
01
What should I do if my order is rejected?
02
Where can I view funding rate history?
03
Why didn't my stop-loss/take-profit trigger when Last Price hit?
04
Why didn't my order fill at the expected price?
スワップ
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01
Is there a fee-free quota for Swap?
02
Where can I view my assets after a swap?
03
What are the conditions for using Swap?
04
What is the difference between Swap and Spot Trading?
05
Which cryptocurrencies are supported for swaps?
金庫
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01
Can I lose my principal with Earn?
02
Is there a lock-up period for Earn? Can I withdraw at any time?
03
When does Earn start accruing interest?
04
In which currency is Earn interest paid out?
05
Where do Earn returns come from?
points システム
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01
Will my ranking drop after I withdraw?
02
My returns are high, but why isn't my ranking going up?
03
Why does my ranking change?
04
How do Referral Points work?
05
What are Trading Points and how do I earn them?
プラットフォーム & コンプライアンス
01
Can I use customer service without logging in?
02
How do I submit a support ticket?
03
How do I get instant support?
04
How do I join the official community?
サポートチケット
01
Support Ticket
お知らせ
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お知らせ
MC Markets Opening Gift まもなく開始：ボーナス報酬と Mystery Box をアンロック
2026-05-15
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