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MC Markets
고객센터
검색
일반 질문
인기 질문
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01
Support Ticket
02
Can I use customer service without logging in?
03
How do I submit a support ticket?
04
How do I get instant support?
05
How do I join the official community?
지갑 & 계정
01
What should I do if both Google login and wallet connection are unavailable?
02
What if I encounter issues connecting my wallet?
03
Why do I need to connect a wallet to trade?
자금 & 보안
더보기
01
Why do wallet users need to bind an email?
02
Why can't I withdraw after modifying my security settings?
03
What is Degraded Verification?
04
How do I reset Google Authenticator?
05
What should I do if my 2FA code isn't working?
입금
더보기
01
Which account does my deposit go into?
02
Are there any fees for making a deposit?
03
How long do deposits take?
04
What is the minimum deposit amount?
05
What cryptocurrencies can I use for deposits?
출금
더보기
01
Which account can I withdraw funds from?
02
Does the whitelist expire?
03
How do I use the whitelist?
04
What is the withdrawal address whitelist?
05
How does MC Markets ensure withdrawal security?
거래 & 수수료
01
What should I do if my order is rejected?
02
Where can I view funding rate history?
03
Why didn't my stop-loss/take-profit trigger when Last Price hit?
04
Why didn't my order fill at the expected price?
전환
더보기
01
Is there a fee-free quota for Swap?
02
Where can I view my assets after a swap?
03
What are the conditions for using Swap?
04
What is the difference between Swap and Spot Trading?
05
Which cryptocurrencies are supported for swaps?
금고
더보기
01
Can I lose my principal with Earn?
02
Is there a lock-up period for Earn? Can I withdraw at any time?
03
When does Earn start accruing interest?
04
In which currency is Earn interest paid out?
05
Where do Earn returns come from?
Points 시스템
더보기
01
Will my ranking drop after I withdraw?
02
My returns are high, but why isn't my ranking going up?
03
Why does my ranking change?
04
How do Referral Points work?
05
What are Trading Points and how do I earn them?
플랫폼 & 컴플라이언스
01
Can I use customer service without logging in?
02
How do I submit a support ticket?
03
How do I get instant support?
04
How do I join the official community?
지원 티켓
01
Support Ticket
공지사항
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공지사항
MC Markets Opening Gift 곧 시작: 보상과 Mystery Box를 받아보세요
2026-05-15
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