What should I do if my payment fails?

Please try the following steps:

• Confirm your payment method is available in your region (some methods are only available in specific regions)
• Confirm your bank card supports online crypto transactions (some banks block these)
• If using a credit/debit card, confirm that 3D Secure verification was completed
• Try a different payment method
• Contact your card issuer to check for transaction limits or restrictions

If the issue persists, please contact customer support with your transaction order number.

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