What should I do if my order is rejected?

Common causes include: insufficient balance, slippage set too low, or a limit price that deviates too far from the best price. When going long, the limit price cannot be lower than the current best ask price; when going short, it cannot be higher than the current best bid price. Please check your balance and order parameters, then try again. If the issue persists, please contact our support team via an in-platform ticket and include your Order ID — our technical support team will investigate for you.

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