What should I do if my order is rejected?

Common causes include: insufficient balance, maximum slippage set too low, or a limit price that deviates too far from the best price. When going long, your limit price can be below the current ask (when going short, it can be above the current bid) — such orders simply rest on the book until they fill. If a limit price is too far from the market price, the system shows a prompt asking you to confirm before submitting; the live page is the final reference. Please check your balance and order parameters, then try again. If the issue persists, please contact our support team via an in-platform ticket and include your Order ID — our technical support team will investigate for you.

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