What if I encounter issues connecting my wallet?

Please confirm your wallet is unlocked and correctly connected to a supported network. Most connection issues are caused by browser cache, unstable network connections, or incorrect wallet permission settings. Try refreshing the page, clearing your browser cache, or reinstalling the wallet extension. If the issue persists, please contact our support team via the in-platform ticket system, along with the wallet type you're using and any error message — our technical support team will investigate.

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